The use of video conferencing has become commonplace in the clear majority of industries. Why then, does video conference security seem to be an oversight in most security plans? As we use it more and more, video conference security should be a top priority.

The breach in a video conference system can have severe consequences for businesses. Leaving an entry point for hackers unguarded puts your valuable information at risk. Many video conferencing solutions have transitioned to the cloud, but how many companies lack the necessary security measures to ensure information stored in the cloud from video conferences is secure? Are you currently vulnerable? Here are some steps companies can take now to ensure their video conferencing is secure.

Understanding Your Provider’s Security Measures

Software and hardware can vary, especially when it comes to video conferencing systems. However, knowing what security measures your provider offers can save a company from the potential fallout of a breach. The top priority should be the physical security of your video conferencing data center. Whether your video conferencing is in-house or a managed service, companies need to understand the measures being taken to ensure physical security of the data center.

One of the easiest ways providers ensure video conference systems are secure is through encryption. The encryption of all data transmitted through video conferencing assures only authorized personnel have access. Alongside encryption, choosing the right firewall adds another level of security to video conferencing. Firewalls should cover all devices being used to video conference, and should travel through authenticated servers only.

An often-overlooked step in cyber security—especially video conferencing security—is the updating of systems and software. Providers release updates to patch security vulnerabilities and provide the latest cyber security technology to safeguard video conferencing. It is critical to update your system when new upgrades are available

BYOD Polices and Secure Networks

Bring your own device (BYOD) programs have become commonplace for both large and small businesses. While these programs allow employees to feel more comfortable using their own devices, it can cause serious security issues if there is not a BYOD policy in place. BYOD programs can enable the use of unsecured networks through employee’s personal devices. If an employee participates in a video conference from a personal device while connected to an unsecure network, it increases the vulnerability of a company’s video conferencing system.

Introducing a BYOD policy and educating employees on secure video conferencing practices should eliminate any security issues raised by BYOD programs. Employees should only use secure networks, not use personal devices to record video conferences unless permission is granted, and power off cameras and microphones while not in use. These rules should be part of a company’s BYOD policy.

Change Default Settings

It is a common misconception that default settings of any kind provide security. Default settings can often be universal throughout software, making the security provided by default passwords and usernames almost non-existent. Changing default settings to complex passphrases raises the level of security on video conferencing systems instantaneously.

Stay Safe

Video conferencing is a powerful and useful tool that provides companies with a cost effective and hassle-free way of communicating, regardless of geographical location. While video conferencing is a useful tool, if the technology is not properly secured it can cause major problems. Knowing the best security measures for encryption, firewalls, and upgrades will help maximize the security surrounding video conferencing systems.

Also, if a company has a BYOD program, instating a strict BYOD policy that ensures employees only connect to secure networks, and don’t record video conferences without permission will help keep the information shared in video conferences private. Finally, changing default passwords and usernames gives companies an extra layer of security in regard to video conferencing. Companies already know the multiple benefits video conferencing provides, but the benefits can’t be utilized if video conferencing security isn’t prioritized.

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