In nearly every industry, the methodology of workforce training changes over time—sometimes in response to worker demographics or the demands of a specific project, and sometimes in response to evolving technology.
Employee training isn’t easy—but it is important. Not only does the right onboarding and ongoing training result in greater productivity, it can also improve retention rates amongst new hires. Twenty-two percent of new hires leave a job within 45 days, and another 46 percent are let go within the first 18 months—often due to a lack of coachability. The right training methods can help alleviate these problems, helping to engage even the most resistant employees, and result in higher employee retention in the short-term and long-term.
Use Today’s Technology to Stay Ahead
A company that uses today’s technology to keep up with the demands of training and to help its employees lead the pack in terms of industry skills and knowledge can position itself ahead of competitors.
Recent statistics show that 64 percent of companies conduct employee onboarding or ongoing training via video, while 96 percent say video helps train employees better and faster. With this in mind, it’s not surprising that 98 percent of HR directors call video conferencing their favorite method of communication and collaboration.
Videoconferencing can reduce the cost of creating a training program, bring employees together for training even if the company has offices in different states or regions, and make it faster and easier to onboard new employees—perhaps even before they have officially left their previous job or started with the new company.
Let’s explore the top four reasons successful companies are deploying video conferencing for employee onboarding and training.
The Top Four Benefits of Video Conferencing in Training Programs
1. The flexibility to train employees anywhere, at any time, leads to greater employee engagement. Video conference participants can log in from virtually any location with Internet access. Some employees, especially those who normally work from home, may find it easier to participate in a video conference than to commute to the office for a training session.
Additionally, new hires may be able to attend training sessions after normal working hours, so they can get a feel for the new company and its practices even before they leave their previous job.
Employees who spend a lot of time on the road can log into a video conference without it affecting their travel schedule or sales goals. Additionally, if training programs are recorded, employees can actually fit training into their schedules, rather than having to rearrange their day to attend a training session. By giving employees choices in when and where they attend training, they’re more likely to be more engaged.
We live in a video-friendly world, and video-based training is more likely to hold an employee’s attention better than books, training manuals, or even computer-based quizzes. An interactive video conference gives employees the chance to ask questions, and other participants in the conference will also benefit from the answers.
2. Video conferencing saves money and improves employee productivity. Video training programs drastically reduce travel costs and save time. Traveling for on-site training could mean hours—or days—lost to travel time. Employees who travel may return to the office jet-lagged or fatigued, resulting in a loss of productivity. In an organization with multiple offices, video conferencing brings the trainers to the employees—or vice versa—in the most efficient, cost-effective way possible.
3. Offer training to more employees at one time more easily, and increase the frequency of training sessions. Video training programs can be disseminated amongst the workforce more quickly and in a more uniform fashion than traditional programs. This helps ensure the entire workforce is using the same methods and tools.
Video conferencing enables trainees to teach large numbers of employees at the same time. Because it’s so easy to schedule and organize a video conference, employers can schedule quick training sessions whenever there are new industry standards, technology, or regulations to learn.
4. Archive and update training materials easily. While training via video conferencing saves time and money, recording those training sessions makes it even easier to onboard new employees or give long-time employees a “refresher course” on industry best practices.
Archiving training materials also makes it easier for employers to assure the company is in compliance on workplace laws, and that all employees are up-to-date on OSHA and safety regulations.
Speed Up Onboarding and Improve Retention through Video Conferencing
Companies interested in improving retention rates, training new employees faster, increasing employee morale, and ensuring compliance in the workplace are adopting video conferencing to help achieve these goals.
The average employee watches 7+ hours of work-related videos per month. Making sure some of those videos are related to reviewing best practices or learning new skills can help your company retain top talent and ensure your employees’ skillsets are up to date to compete in today’s fast-paced business environment.