Technology plays a big role for businesses of all sizes and across all verticals today. Whether it’s automating tasks and processes, affording improved connectivity by way of unified communications, especially video conferencing technology, or embracing mobility and cloud computing, technology is everywhere. The role that technology plays for HR teams is an extremely important one. Let’s take a deeper look at that, explore how technology is enhancing the field of human resources—and perhaps cover some things you might be thinking about exploring for your own organization.
Improve Recruiting Efforts with Analytics
Workplace analytics are rapidly becoming an important part of the HR pro’s toolkit. Analytics can provide a wealth of information on things like predicting turnover, churn and retention rates, risk predictions, talent capabilities now and in the future, and future casting, which models what the future of a company might be, and what the impact of talent acquisition, retention, and hiring might be moving forward. Sounds like a lot, doesn’t it? It is, and data and analytics are, without question, driving the future of HR teams of all size.
Get Creative with Video Job Posts
When it comes to effectively filling job openings in a time when top talent can be hard to find, the days of the classified ad are long behind us. Creative HR teams are embracing the video job post, which allows companies to use technology to attract the right kind of candidates, and to begin the process of wooing them long before that first interview is scheduled. Candidates today (especially the tech-native Millennial candidates) are attracted to organizations who embrace technology and demonstrate an understanding of how to use technology in the workplace.
Improve Pace of Interviews with Video Interviews
Sifting through a stack of nearly identical resumes and setting up in-person interviews are time-consuming, inefficient parts of the talent acquisition process. Video conferencing technology, however can change all that and can speed up the process in a big way. Today, we are seeing businesses of all sizes utilizing video interviews, and that is likely to increase over time. Not only does the use of video technology speed up the internal processes and makes it possible to conduct more interviews in a given time period, it makes it easier on job candidates, by reducing travel time and costs.
Improve Retention with Video Onboarding and Gamification
Once the hiring of new talent is accomplished, now it’s time for onboarding. Onboarding new employees is an important part of the process of integrating new hires onto the team, introducing them to, and immersing them in the culture of an organization. Onboarding is rarely something that any new hire early looks forward to, as the process is often arduous and boring—on a good day. This is where there’s a big opportunity for HR teams. The more interesting, interactive, and fun you can make the onboarding process, the better the results you’ll ultimately reap. Integrating video technology as part of the HR onboarding process can have a big impact, and gamifying the onboarding process can also help take your onboarding to a whole new level.
Employee Engagement Data Offers Much Insight
As mentioned earlier, company culture plays an integral role in how businesses function. Modern technology enables the savvy business leader to collect and analyze employee data in ways that weren’t previously possible. The new workforce, enabled by technology, has transitioned from the anonymous suggestion box in the break room to pulse surveys, “like” buttons, and always-on feedback devices. One company offers a color-coded button system (red, yellow, green) for their employees to press after each shift. This simple step enables executives to make educated decisions that improve the work environment, the company culture, and its performance levels while minimizing risk violations.
Technology is changing everything about how a HR team operates. Whether it’s data and analytics, video technology that brings people together in more personal ways and/or which makes tasks like onboarding more efficient and enjoyable, and adding gamification as part of business operations, technology adds benefits for all. The hiring process is simplified, personalized, and expedited, onboarding is more fun, using data to monitor risk, forecast for the future, and improve corporate culture are all ways technology is impacting the workplace. What role does technology play in your business? What have you adopted and what is on your radar screen for the coming year? What has worked and what has not? I’d love to hear your thoughts and experiences on this front.